Gaming should be a source of entertainment, not income — and certainly never a source of stress or anxiety. kkgg believes every player has the right to know their own limits, and we're always ready to help you set those limits and enjoy gaming responsibly.
If any answer is 'No', please speak with our support team.
Kkgg provides multiple powerful tools to help keep you safe — completely free of charge.
Set a daily or weekly time limit for gaming in advance. Once the limit is reached, kkgg will automatically alert you and recommend taking a session break.
Set a maximum daily, weekly, or monthly deposit amount. Limits take effect immediately once set, and increasing them requires a 72-hour cooling-off period.
You can take a gaming break of anywhere from 24 hours to 6 weeks at any time. During the break, you will not be able to log in to your account and no marketing messages will be sent.
If you feel you need a longer break, self-exclusion is the right option. Periods range from 6 months to a permanent block. Once activated, this decision cannot be reversed.
Gaming will automatically stop once you've lost a set amount. Set a daily, weekly, or monthly loss cap to keep your finances in check.
At set intervals, kkgg will remind you how long you've been playing and how much you've spent in BDT. You cannot dismiss the message — you must read it before continuing.
Our responsible gaming team is here for you 24/7.
Responsible gaming is more than following rules — it's a mindset. At kkgg, we believe gaming should be a form of entertainment, not a way to make money, and never a source of stress or anxiety.
Responsible gaming comes down to three things: knowing your limits, sticking to them, and asking for help when you need it. kkgg has built a complete framework to support you in all three.
For many people, online gaming is a healthy hobby. But for some, it can develop into a habit that negatively impacts their daily life, relationships, or finances. Following kkgg's responsible gaming guidelines can significantly reduce that risk.
Remember: gaming is for entertainment, not a reliable way to earn money. Be prepared for both wins and losses.
By following our responsible gaming policy at kkgg, we aim to ensure every user can enjoy gaming at their own pace, within their own budget, and with complete peace of mind.
Gaming should be fun, not stressful.
Never play beyond your means.
Make every step a conscious one.
Problem gaming does not always appear suddenly — it builds up gradually. Keep an eye on yourself or someone close to you, and take the following signs seriously:
| Type of Symptom | Warning Signs to Watch For |
|---|---|
| Financial | Chasing losses with more gaming, borrowing money to gamble, struggling to pay bills |
| Time-Related | Playing for hours beyond your planned time, skipping sleep or meals to keep gaming |
| Psychological | Restlessness or irritability when unable to play, lying about gaming |
| Social | Spending less time with family and friends, losing focus at work or school |
| Physical | Sleep problems, fatigue, and an unhealthy lifestyle |
If you notice one or more of these signs in yourself, don't wait — contact the kkgg support team or take a gaming break right away.
Recognizing these signs isn't a weakness — it takes courage to be honest with yourself. This is exactly when kkgg's responsible gaming tools are most valuable.
Setting limits at kkgg is simple. You can adjust any of the limits below at any time from your account settings. Lowering a limit takes effect immediately, while increasing one includes a safety cooling-off period.
Decide how much you are comfortable spending on gaming each month. This amount should be a small portion of your monthly income — never at the expense of essential expenses.
Decide in advance how long you'll game each day. Research shows that gaming more than 1–2 hours a day can start to affect other areas of your life.
Log in to your kkgg account and go to Settings > Responsible Gaming. From there, you can set deposit, loss, and time limits individually.
Review your gaming history once a month. Your full gaming and deposit history is available in your kkgg account.
Tip: Be honest when setting your limits. This information is for your protection only — no one else can see it.
Kkgg is strictly for individuals aged 18 and above. Keeping minors away from gaming is one of our highest priorities.
If you become aware that a minor is using kkgg, please report it immediately at [email protected].
For parental controls, we recommend tools like Net Nanny, CyberSitter, and Google Family Link. These can block specific sites at the device level.
Self-exclusion means voluntarily choosing to take a complete break from kkgg for a set period of time. It is the most powerful step in responsible gaming.
| Exclusion Period | What Happens | Reactivation |
|---|---|---|
| 6 Months | Account fully locked, all marketing stopped | Application Required After Expiry |
| 1 Year | Account fully locked, all marketing stopped | Application Required After Expiry |
| 5 Years | Account fully locked, all marketing stopped | Application Required After Expiry |
| Permanent | Permanently Close Account | Reactivation Not Available |
If an attempt is made to open a new account during a self-exclusion period, kkgg will detect and block it. Please do not try to circumvent this policy.
To apply for self-exclusion, contact our support team directly via live chat or email us at [email protected]. The exclusion will take effect within 24 hours of receiving your request.
Problem gaming is not just one person's issue — it affects the entire family. Family members are often the first to notice when something is wrong.
What You Can Do as a Family
Remember: seeking help is not a sign of weakness — it takes courage. Having family support makes the road to recovery much easier.
Beyond kkgg support, there are counseling and mental health services available in Bangladesh. If you feel gaming is affecting your life, reach out to the resources below:
An organisation providing counselling services in Bengali for mental health crises.
Government mental health service — free counselling available.
Arrange a private consultation with a local psychologist or therapist.
Our responsible gaming specialist team is here for you 24/7.
Kkgg is more than just a gaming platform — we're committed to building a responsible community. Our promises to you:
Our commitment to responsible gaming sits at the very core of what we do at kkgg. We want you to enjoy gaming in a way that keeps you healthy and happy over the long term.
Responsible gaming at kkgg isn't just a policy — it's part of our culture. Sign up today, set your own protection limits, and start playing on your terms.